Cameron was very sharp in his trouble shooting skills and also looked into my unit parts warranty plan and it was under warranty. I was told by two other AC companies that it was not under warranty and was ripped off being charged for parts that were under warranty. Thanks for being a company with honesty and integrity which is far and in between these days. Thank you from a Veteran of the Armed Forces! Blower unit was in the garage so no shoe booties were needed. WOW what a breath of fresh air to deal with your company!!! Thanks so much!!!
- Carlos E.
Upon arrival I expressed my concerns to Mike regarding the change in temperature in my home during the past couple of days. Immediately, Mike knew exactly what the issue at hand was. He was very knowledgeable in his field, answered All our questions and provided outstanding customer care and service. Mike is a true professional.
- George H., Port Richey
What FAST service! We called 2 hours ago and we are already enjoying cool air. Super fast service. Price or cost of repairs is a big concern as well as the cost of a new unit.
Cameron, the technician, was very knowledgeable about air conditioning. His actions were professional and personable. He was friendly and engaged in conversation other than air conditioning. He was kind to our dog also. What a guy!!! If there is a next time...I hope we get him.
- Clyde S., Brooksville
"I previously had an appt. on 12/31/12 because the heat wasn't working. 1 minute before the technician showed up, I asked the tenant to check the circuit breaker and sure enough it was off. The heat came on and there was no issue. Then the Tech showed up and I was supposed to pay $70 for the call. I got a call back from the office and they waived that call fee. That is why I signed up with them to be a contract customer. They are kind and professional."
- Lisha N.
"This morning as we were ready to leave for home (Canada) at 0630 our new air conditioner stopped. I phoned Millian-Aire who was the installer to get someone to repair my unit. When I called the office at 8:00am the manager was already aware of my situation and advised me that there was a technician already on his way to my place. He repaired the unit quickly and efficiently. Thank you to both of these technicians and the manager for looking after us quickly. Dedicated employees, very special employees. Thank you again and we were on our way in a short time. Please pass on to these special employees."
- Ray B.
“Thank you Millian-Aire for resolving my HVAC problems. We love our new Trane unit and the installers were great. Hope this one lasts another 24 years. See you in 6 months for our service check up. I have already recommended your company to another. No need to consult now - Thank you Dan [Dan Cathey, Director of Residential Sales]”
- Robert S., Spring Hill
"I'm very impressed with the quality of the work performed by the Millian-Aire Technician; his professionalism, punctuality (which is very important to me), and his politeness. I'm pretty sure I will make the Millian-Aire family my “go-to” company for any and all AC problems."
- Miguel L., Spring Hill
"Great system. Have had just over a year. I had nine companies come for bids. Picked Millian-Aire as they had best warranty and competitive price. Not cheapest but good value.Had all ducts done and a/c unit. Had a few hiccups on one part of unit but it was fixed and has saved on a/c bills by 50%. Installation was done in one day as promised. Recommend this company very highly."
- Lois T., Palm Harbor
"This was my second experience with Millian-Aire and working for a customer satisfaction based industry myself they try very hard to provide just that, satisfied customers, that is all you can ask for today!"
- Dave B., Palm Harbor
I was dissatisfied with the diagnosis by two of the techs from the company that I had been using for several years. I asked a friend down the street who he used and he highly recommended Millian-Aire. I called and explained that I was in a bind. I was going on vacation in four days. The person that I contacted was very pleasant and assured me that they would help me before I went on vacation. A tech came the next day and diagnosed the problem. Parts were ordered and the problem was solved before going on vacation. The techs were high quality individuals. Being in the service business for most of my life, now retired, it gave me great comfort to see the way that these people responded and handled my problem. With service like this, I am sure that I will be a Millian-Aire customer for many years to come.
- Wayne F. - Oldsmar
Thanks so much for the great service from Cameron, and thanks also to Steve for the follow up call to or first service earlier this afternoon. We have always been highly satisfied with our service from your company and both Cameron and Steve went the extra mile to get our air up and running again.
- Adam R. - Hudson
Each and every contact we've had with Millian-Aire has been most pleasant, professional and timely. From phone conversations with Sue to Cameron's maintenance/inspection we are most happy to be a part of the Millian-Aire "family". Also, thanks for "adopting a hole" for our Timber Greens Ladies 9 hole Invitational.
- Linda G. - New Port Richey