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Christopher Franke

1/4/2016 Christopher Franke came to my home to check the thermostat on my new Train unit that was installed in 6/2015. He determined the thermostat was defective, installed a loaner and told me he would order a new/improved unit. When the part was in someone from the office would call me to schedule an apt to install the new thermostat. I SO appreciate Chris installing the loaner thermostat and demonstrating how to use it because starting that very night the temps was 45 degrees. Chris was courteous, friendly, efficient, and skilled. Chris patiently explained everything to me with patience and answered all of my questions. Superior service and thank you.